Conversion and lifecycle
Onboarding
Help new users reach a useful first result through clearer signup, setup, in-product guidance and supporting messages.
Published skill · source reviewed
When this is useful
People sign up but do not activate, or your trial experience has too much unexplained work.
What to bring
Core product action, signup-to-value steps, trial model, self-serve or sales-assisted motion, support questions and activation evidence.
What you can work toward
An activation hypothesis, onboarding journey map and prioritized changes to setup, guidance or lifecycle messages.
How to use it
Install the repository with its reference files intact. The task skills use saas-marketing-background/references/background.md for shared intake. Web research, data access and account connections depend on the tools available in your agent.
Use the installation instructions in the repository README. In Claude Code, the published commands are: /plugin marketplace add jonbishop1/saas-marketing-skills; /plugin install saas-marketing-skills@saas-growth-pros; /reload-plugins.
A starting prompt
Map onboarding for an analytics product where an analyst connects data and a business user reads the report. Find the handoff problems before recommending more tooltips.
How to judge the result
Check that every step moves the right user toward first value, includes a success signal and addresses a real observed obstacle.
From input to reviewed output
Put it to work
- Install the skill library and keep the shared background and reference files available.
- Provide the relevant product context and inputs. Use the starting prompt to define a concrete task.
- Check that every step moves the right user toward first value, includes a success signal and addresses a real observed obstacle.
Limits and tradeoffs
An activation definition needs validation against retention or customer value. Trial-length and onboarding recommendations depend on your product and should be evaluated locally.