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J·BJon BishopIndependent growth marketer

B2B growth and sales · Technology acceptance survey/model testing of field salespeople

An empirical investigation of technology acceptance in a field sales force setting

Leroy Robinson, Greg W. Marshall, Miriam B. Stamps (2005). An empirical investigation of technology acceptance in a field sales force setting. Industrial Marketing Management. https://doi.org/10.1016/j.indmarman.2004.09.019.

Industrial Marketing Management · 2005DOI: 10.1016/j.indmarman.2004.09.019 ↗

Plain-English take

Tests technology-acceptance antecedents for sales-force technology use; the publisher page labels it an empirical investigation. For your marketing: Use as a mechanism or sales-process design reference. Validate the relationship in your own deal size, buying committee and sales cycle.

How much weight to give this

2.5/5 Evidence needs cautious interpretation

The 1–5 evidence-check score is a practical reading aid, not a formal peer review or a probability that a conclusion is true. It combines design strength (2 points), sample reporting (1), comparison/control clarity (1), and how much of the paper could be checked (1). Access affects how confidently this directory can assess a study, not the study's underlying quality. Blinding is reported separately because it is not relevant to every design.

Design · 1/2

Technology acceptance survey/model testing of field salespeople

Sample · 0.5/1

Field sales force; technology acceptance and use context

Comparison · 0.5/1

Judged from the publisher-described design and comparison; inspect the paper for complete analysis.

Can we check it? · 0.5/1

Publisher page and abstract were retrieved directly; full text was not assumed open.

Double-blind? Blinding was not established from the retrieved publisher record.

Research question

What the authors investigated

Which factors explain field salespeople’s acceptance of sales-force technology?

Design

Technology acceptance survey/model testing of field salespeople

Sample and setting

Field sales force; technology acceptance and use context

Reported result

What the study found

Tests technology-acceptance antecedents for sales-force technology use; the publisher page labels it an empirical investigation.

This is a paraphrase of the source. Check the original paper for definitions, estimates, statistical uncertainty and analysis details.

Scope and transfer

Limitations to keep in view

The design is observational and technology/context specific; causal and generalization claims are limited.

Possible founder application

Use as a mechanism or sales-process design reference. Validate the relationship in your own deal size, buying committee and sales cycle.

Evidence access

Publisher record and abstract retrieved; consult the linked paper for full methods and tables.

Publisher DOI landing page identifies the exact title, authors, journal record and empirical-design sections/abstract: https://doi.org/10.1016/j.indmarman.2004.09.019 Direct publisher-page retrieval was recorded on 2026-10-09; this profile uses the publisher abstract/metadata and does not claim independent review of unavailable full text.

If only an abstract or metadata was available, the profile is limited to claims supported there. A paper's paywall does not change its evidentiary status, but it limits what we can substantiate from accessible text.

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