Sales · Longitudinal multi-source survey study
The Different Effects of Mass-Media Marketing and Personal Sales Budgets Across the Life Cycle of B2B High-Tech Start-Ups
Journal of Marketing Research · 2026
Summary
Higher personal-sales spending shares were associated with stronger performance in earlier startup stages but weaker performance later.
For your marketing
Possible founder application
Rare direct evidence on startup budget allocation: consider customer education and founder-led sales early, then build broader media as the company matures. This is longitudinal association, not a randomized budget rule.
Reported result
What the study found
Higher personal-sales spending shares were associated with stronger performance in earlier startup stages but weaker performance later. Higher mass-media marketing shares showed the reverse stage pattern, with stronger outcomes later and weaker outcomes earlier.
Research question
What the authors investigated
How should B2B high-tech startups allocate resources between mass-media marketing and personal sales as they mature?
Design
Longitudinal, multi-source panel study combining four survey waves over 20 months with archival company and search-trend data.
Sample and setting
Founders or senior executives of German B2B high-tech startups; up to 598 startup-wave observations, with different final samples by outcome.
Scope and transfer
Limitations to keep in view
The sample covers early-stage German startups rather than mature firms and uses survey measures that may carry key-informant bias. Data were collected before major economic shocks of the 2020s.
Research sources
SAGE publisher page and abstract retrieved with Firecrawl; panel period, sample sizes and reported stage patterns were checked.