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J·BJon BishopIndependent growth marketer

Sales · Longitudinal multi-source survey study

The Different Effects of Mass-Media Marketing and Personal Sales Budgets Across the Life Cycle of B2B High-Tech Start-Ups

Journal of Marketing Research · 2026

Arnd Vomberg, Maximilian Friess, Sascha Alavi, Verena Maag, Jan Wieseke

Summary

Higher personal-sales spending shares were associated with stronger performance in earlier startup stages but weaker performance later.

For your marketing

Possible founder application

Rare direct evidence on startup budget allocation: consider customer education and founder-led sales early, then build broader media as the company matures. This is longitudinal association, not a randomized budget rule.

Reported result

What the study found

Higher personal-sales spending shares were associated with stronger performance in earlier startup stages but weaker performance later. Higher mass-media marketing shares showed the reverse stage pattern, with stronger outcomes later and weaker outcomes earlier.

Research question

What the authors investigated

How should B2B high-tech startups allocate resources between mass-media marketing and personal sales as they mature?

Design

Longitudinal, multi-source panel study combining four survey waves over 20 months with archival company and search-trend data.

Sample and setting

Founders or senior executives of German B2B high-tech startups; up to 598 startup-wave observations, with different final samples by outcome.

Scope and transfer

Limitations to keep in view

The sample covers early-stage German startups rather than mature firms and uses survey measures that may carry key-informant bias. Data were collected before major economic shocks of the 2020s.

Research sources

SAGE publisher page and abstract retrieved with Firecrawl; panel period, sample sizes and reported stage patterns were checked.

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