Skip to content
J·BJon BishopIndependent growth marketer

Product adoption · Instrument-development study with scale validation.

Development of an instrument to measure the perceptions of adopting an information technology innovation

Information Systems Research · 1991

Moore, G. C., Benbasat, I.

Summary

Relative advantage, compatibility, ease of use, visibility, result demonstrability, image and voluntariness form useful adoption-belief measures.

For your marketing

Possible founder application

Use these constructs in discovery interviews and adoption surveys, especially demonstrable outcomes and compatibility.

Reported result

What the study found

Relative advantage, compatibility, ease of use, visibility, result demonstrability, image and voluntariness form useful adoption-belief measures.

Research question

What the authors investigated

How can perceptions of an IT innovation be measured reliably?

Design

Instrument-development study with scale validation.

Sample and setting

Information-system adopters; perceived innovation characteristics.

Scope and transfer

Limitations to keep in view

Scale development context and perceptual measures do not establish causal effects.

Research sources

Publisher abstract/metadata retrieved from the DOI landing page; design and finding summarized from that abstract.

Prefer to write? Send Jon a message.