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J·BJon BishopIndependent growth marketer

Platforms · Longitudinal qualitative case study

Governing digital platform ecosystems for social options

Information Systems Journal · 2025

Terje Aksel Sanner, Alexander Moltubakk Kempton, Scott Russpatrick, Johan Ivar Sæbø

Summary

Governance processes can enable collective action and social value alongside commercial goals.

For your marketing

Possible founder application

Make noncommercial outcomes and stakeholder access explicit in platform rules.

Reported result

What the study found

Governance processes can enable collective action and social value alongside commercial goals.

Research question

What the authors investigated

How does the study’s stated design explain its reported outcome in this setting?

Design

Longitudinal qualitative case study

Sample and setting

Platform used by municipal/social actors

Scope and transfer

Limitations to keep in view

Single social-platform case.

Research sources

abstract_only

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