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J·BJon BishopIndependent growth marketer

Advertising · Empirical multi-business analysis of Groupon promotion outcomes.

How Effective Are Groupon Promotions for Businesses?

Management Science · 2016

Utpal M. Dholakia

Summary

Promotion effectiveness varies substantially by business and deal execution; the study evaluates whether deals are profitable rather than assuming sales volume equals success.

For your marketing

Possible founder application

Use the study to frame a pricing or packaging hypothesis and identify outcomes to measure; estimate effects with your own customer mix and willingness-to-pay evidence.

Reported result

What the study found

Promotion effectiveness varies substantially by business and deal execution; the study evaluates whether deals are profitable rather than assuming sales volume equals success.

Research question

What the authors investigated

Under what conditions do deep daily-deal promotions produce profitable customer acquisition for businesses?

Design

Empirical multi-business analysis of Groupon promotion outcomes.

Sample and setting

Businesses running Groupon daily-deal promotions; redemption, profitability and repeat-purchase outcomes.

Scope and transfer

Limitations to keep in view

Business self-selection into Groupon and survey/retrospective outcome measures limit causal interpretation; results concern daily deals, not recurring SaaS discounts.

Research sources

INFORMS DOI landing page identifies the empirical Groupon-promotion article; the study’s design/context are described in its publisher record. Direct publisher-page retrieval was recorded on 2026-10-09; this profile uses the publisher abstract/metadata and does not claim independent review of unavailable full text.

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