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J·BJon BishopIndependent growth marketer

Platforms · Longitudinal time-series analysis of earned-media events and transaction activity, estimating dynamic effects.

The Effects of Traditional and Social Earned Media on Sales: A Study of a Microlending Marketplace

Journal of Marketing Research · 2012

Andrew T. Stephen, Jeff Galak

Summary

Both traditional and social earned media affect marketplace activity; social earned media’s greater frequency can make its cumulative effect important despite smaller reach per event.

For your marketing

Possible founder application

Use it as a sales-process or B2B mechanism reference. Validate the relationship in your deal size, buying committee and sales cycle.

Reported result

What the study found

Both traditional and social earned media affect marketplace activity; social earned media’s greater frequency can make its cumulative effect important despite smaller reach per event.

Research question

What the authors investigated

How do traditional versus social earned media affect sales/activity in a marketplace?

Design

Longitudinal time-series analysis of earned-media events and transaction activity, estimating dynamic effects.

Sample and setting

A microlending marketplace; traditional press mentions and social media/blog/community activity linked to lending transactions.

Scope and transfer

Limitations to keep in view

One microlending marketplace and nonrandom earned-media exposure constrain external validity and causal interpretation.

Research sources

SAGE publisher abstract identifies the two earned-media types and sales question; SSRN full text identifies the microlending marketplace and time-series study. Direct publisher-page retrieval was recorded on 2026-10-09; this profile uses publisher metadata/abstract and does not claim independent review of unavailable full text.

Additional research source ↗

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