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J·BJon BishopIndependent growth marketer

Product adoption · Model synthesis and longitudinal field study across four organizations.

User acceptance of information technology: Toward a unified view

MIS Quarterly · 2003

Venkatesh, V., Morris, M., G., Davis, G. B., Davis, F. D.

Summary

UTAUT explains substantially more variance in intention and use than competing models; performance expectancy, effort expectancy, social influence and facilitating conditions are central.

For your marketing

Possible founder application

Segment adoption interventions by role and stage; ensure enabling conditions (integrations, training, support) exist.

Reported result

What the study found

UTAUT explains substantially more variance in intention and use than competing models; performance expectancy, effort expectancy, social influence and facilitating conditions are central.

Research question

What the authors investigated

Which determinants unify competing models of technology acceptance?

Design

Model synthesis and longitudinal field study across four organizations.

Sample and setting

Four organizational technology-use studies and 215 users in validation.

Scope and transfer

Limitations to keep in view

Model combines heterogeneous studies and focuses on employee acceptance, not procurement economics.

Research sources

Publisher abstract/metadata retrieved from the DOI landing page; design and finding summarized from that abstract.

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