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J·BJon BishopIndependent growth marketer

Product adoption · Critical systematic review of TAM applications.

Why do people use information technology? A critical review of the technology acceptance model

Information & Management · 2003

Legris, P., Ingham, J., Collerette, P.

Summary

TAM is useful but explains only part of adoption; organizational and social factors need integration.

For your marketing

Possible founder application

Pair usability/value research with organizational readiness, social proof and implementation design.

Reported result

What the study found

TAM is useful but explains only part of adoption; organizational and social factors need integration.

Research question

What the authors investigated

How well does TAM explain real-world IT use, and what does it omit?

Design

Critical systematic review of TAM applications.

Sample and setting

Review of empirical TAM research.

Scope and transfer

Limitations to keep in view

Review predates modern cloud/SaaS and is not a new primary sample.

Research sources

Publisher abstract/metadata retrieved from the DOI landing page; design and finding summarized from that abstract.

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