Put it to work
Potential use cases
A starting use for this source
Benchmark observability maturity, outage economics, and buyer priorities for monitoring, telemetry, reliability, and AI-infrastructure products. High for SaaS founders selling observability, data infrastructure, reliability, or cloud operations products to technical leaders.
Pressure-test a planning assumption
Match the published cohort and metric definition to your company before comparing results. Use a gap to choose a question to investigate with your own data.
What it covers
Geography and granularity
Geography: Use the geography stated by the source; coverage can vary by dataset and release.
Granularity: Benchmark observability maturity, outage economics, and buyer priorities for monitoring, telemetry, reliability, and AI-infrastructure products.
Source type: Observability / cloud engineering benchmark report
Access and cost
Public source
Public methodology and report pages, with a public report PDF; this is published research, not an open raw survey database.
Cost: Current price was not established in this review; check the provider's access terms.
Update cadence: Release cadence was not normalized in this review; check the source's dates, update notes, and API limits before comparing periods.
Before you use it
Limits that matter
New Relic commissioned the survey with Enterprise Technology Research; vendor sponsorship and the survey design (including changing question formats) can affect comparability and neutrality.