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J·BJon BishopIndependent growth marketer

A curated scientific evidence directory

Cloud computing studies

Explore peer-reviewed field experiments and meta-analyses on SaaS trials, email, paid search, referrals, content sharing and choice design. Compare methods, context and limits.

715 studies19 topics

45 studies match your filters

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Cloud computingFree trialsProduct adoption
Study strength: 2.5/5

Converting Free Users to Paid Subscribers in the SaaS Context: The Impact of Marketing Touchpoints, Message Content, and Usage

Production and Operations Management · 2022

For your marketing

Track activation and product usage alongside marketing exposure and message content when studying free-to-paid conversion. Consult the full methods before interpreting associations as causal effects.

Summary

The research provides SaaS-specific evidence on how advertising, free-trial usage and their interplay relate to conversion, with message content treated as a distinct marketing factor.

AdvertisingCloud computing
Study strength: 2.5/5

Sunny, Rainy, and Cloudy with a Chance of Mobile Promotion Effectiveness

Marketing Science · 2017

For your marketing

A reminder that context can moderate campaign response. For location-sensitive products, test contextual variables with controlled allocation and include the cost and practical value of targeting.

Summary

The study found that response was higher and faster in sunny than cloudy conditions, and lower and slower in rainy than cloudy conditions.

Cloud computingPricing
Study strength: 3.5/5

Bridging the State-of-the-Art and the State-of-the-Practice of SaaS Pricing: A Multivocal Literature Review

Information and Software Technology · 2021

For your marketing

Directly relevant background for SaaS pricing decisions and research gaps. Use it as a map to the literature, then consult newer empirical work and test current willingness to pay.

Summary

The review maps SaaS pricing approaches, influencing factors, and provider challenges, identifying gaps between academic evidence and industry practice.

Cloud computingProduct adoption
Study strength: 2/5

Internal IT modularity, firm size, and adoption of cloud computing

Electronic Commerce Research · 2025

For your marketing

Use this study as a bounded example of internal it modularity, firm size, and adoption of cloud computing; assess whether its population, intervention and outcome match your own decision.

Summary

Organization-wide, top-down strategic IT modularity supported adoption of application-level cloud services regardless of firm size. Bottom-up non-strategic modularity in individual projects supported server-level cloud adoption for SMEs but not large enterprises; perceived benefits were positive and quality/risk concerns and internal IT expenditure were negative for application-level adoption.

Cloud computingProduct adoption
Study strength: 2/5

Drivers of SaaS-Adoption – An Empirical Study of Different Application Types

Business & Information Systems Engineering · 2009

For your marketing

Use this study as a bounded example of drivers of saas-adoption – an empirical study of different application types; assess whether its population, intervention and outcome match your own decision.

Summary

Adoption patterns differed by application type. Social influence, pre-existing attitude toward SaaS adoption, adoption uncertainty, and strategic value were the strongest and most consistent drivers; firm size did not matter because large enterprises and SMEs had similar adoption rates.

Cloud computing
Study strength: 3/5

A novel approach to predicting customer lifetime value in B2B SaaS companies

Journal of Marketing Analytics · 2023

For your marketing

Use it as a B2B mechanism or sales-process design reference. Validate the relationship in your deal size, buying committee and sales cycle.

Summary

The publisher reports that the hierarchical ensemble improves practical CLV prediction over simpler heuristics and traditional CLV approaches, and that the predictions can be used to optimize marketing spend and ROI and generate managerial insights.

Cloud computingProduct adoptionRetention
Study strength: 2.5/5

Usage Continuance in Software-as-a-Service

Information Systems Frontiers · 2022

For your marketing

Use it as a product, platform or behavior mechanism reference rather than a direct forecast for a SaaS funnel.

Summary

Several proactive activation measures positively affect usage penetration, while software and client characteristics do not display significant estimates; the authors emphasize proactive activation initiatives to raise usage penetration.

AICloud computingWebsite design
Study strength: 3.5/5

From capabilities to performance in AI-driven B2B SaaS: Website interactivity and regional differences under digital transformation

Industrial Marketing Management · 2026

For your marketing

Treat this as evidence for the specific b2b growth and sales question studied. Compare the setting and sample to your company before changing a growth decision; use a local experiment where the paper does not match your context.

Summary

US providers benefited directly from both exploration and exploitation and indirectly through website interactivity; Asia-Pacific providers benefited solely through the indirect website-interactivity path. Higher technological turbulence intensified the positive mediation effect. For a founder, use this as a question to test in your own context, not a universal playbook.

Cloud computing
Study strength: 3/5

Unraveling the determinants of SaaS performance: a dynamic capabilities perspective

Journal of Business & Industrial Marketing · 2026

For your marketing

Treat this as evidence for the specific b2b growth and sales question studied. Compare the setting and sample to your company before changing a growth decision; use a local experiment where the paper does not match your context.

Summary

Seven determinants were identified: marketing activities and website functionality/interactivity support sensing; customized innovation, security certifications, B2B partnerships and information sharing support seizing; the paper maps further determinants to transforming. For a founder, use this as a question to test in your own context, not a universal playbook.

Cloud computing
Study strength: 2.5/5

The evolution of performance measurement systems in SaaS startups: a contingency-based approach across the investment cycle

Journal of Entrepreneurship in Emerging Economies · 2026

For your marketing

Treat this as evidence for the specific b2b growth and sales question studied. Compare the setting and sample to your company before changing a growth decision; use a local experiment where the paper does not match your context.

Summary

Startups did not follow a linear PMS trajectory; they reactively adjusted measurement systems around market expansion, product development and fundraising. For a founder, use this as a question to test in your own context, not a universal playbook.

AICloud computingProduct adoptionReviews
Study strength: 3/5

Cloud computing adoption in SMEs: assessing the moderating role of AI on perceived business process performance through D&M model lens

Business Process Management Journal · 2026

For your marketing

Treat this as evidence for the specific customer behavior and adoption question studied. Compare the setting and sample to your company before changing a growth decision; use a local experiment where the paper does not match your context.

Summary

Information quality and service quality significantly enhanced perceived business-process performance; system quality did not have a meaningful direct effect; perceived AI usefulness amplified the effects of system and information quality. For a founder, use this as a question to test in your own context, not a universal playbook.

Cloud computingProduct adoption
Study strength: 3.5/5

A Systematic Literature Review to Uncover SaaS Adoption Issues by SMEs – Reasons and Solutions to the Adoption Problem

International Journal of Data and Information Systems (IJDIS) · 2020

For your marketing

Useful as a risk and onboarding checklist, not as an estimate of SaaS conversion or churn effects; validate locally by segment, geography, and product category.

Summary

The review coded 58 issues, 32 causal associations, and 26 treatments; security and operational/support problems were especially frequent and important. Founder-use interpretation: Useful as a risk and onboarding checklist, not as an estimate of SaaS conversion or churn effects; validate locally by segment, geography, and product category.

Cloud computingPlatforms
Study strength: 3.5/5

Complementarity Analysis of Cloud API Ecosystems: An Empirical Study on ProgrammableWeb and Huawei AppGallery Datasets

2024 IEEE International Conference on Web Services (ICWS) · 2024

For your marketing

Use the study’s platform, complementor, API, ecosystem, open-source, or standards implications to guide governance, partner incentives, integration priorities, and ecosystem experimentation; validate in the founder’s market.

Summary

The fetched metadata identifies this peer-reviewed work as addressing complementarity analysis of cloud api ecosystems: an empirical study on programmableweb and huawei appgallery datasets. Detailed findings were not exposed in the fetched abstract.

Buyer behaviorCloud computingProduct adoption
Study strength: 3.5/5

An examination of cloud computing adoption decisions: Rational choice or cognitive bias?

Technology in Society · 2023

For your marketing

Address status-quo inertia and loss aversion explicitly in cloud sales, migration and change plans.

Summary

Inertia affects non-adopters; adopters emphasize benefits; non-adopters are more influenced by loss aversion; prior adopters did not consider risks as expected.

Cloud computingProduct adoption
Study strength: 4/5

A Systematic Review of Organizational Factors Impacting Cloud-based Technology Adoption Using Technology-Organization-Environment Framework

Internet of Things · 2021

For your marketing

Use a TOE-based enterprise-sales checklist: prove relative advantage and security, reduce complexity, secure executive sponsorship, and address competitive/environmental pressure.

Summary

Top-management support, relative advantage, cloud complexity, and competitive pressure were the most critical factors associated with organizational cloud-adoption attitudes; security was heavily emphasized in prior work.

Cloud computingProduct adoption
Study strength: 3.5/5

An investigation of the challenges and issues influencing the adoption of cloud computing in Australian regional municipal governments

Journal of Information Security and Applications · 2016

For your marketing

Use a cloud-readiness and risk checklist covering security, provider resilience, policy and change management.

Summary

Security/privacy, trust, data management, network, storage location, provider availability, policy, cloud understanding and business transformation shape adoption.

Cloud computingProduct adoption
Study strength: 4/5

The adoption of software-as-a-service (SaaS): ranking the determinants

Journal of Enterprise Information Management · 2015

For your marketing

Use ranked decision criteria to structure SaaS comparison pages, trials, procurement collateral, and enterprise qualification.

Summary

The study ranks SaaS-adoption criteria using TOE and diffusion-of-innovation foundations; perceived determinants differ in importance.

Cloud computingProduct adoption
Study strength: 3.5/5

Understanding the determinants of cloud computing adoption

Industrial Management & Data Systems · 2011

For your marketing

Segment ICPs by readiness, perceived risk and external pressure; sell migration enablement as well as infrastructure.

Summary

Technological, organizational and environmental conditions help explain cloud adoption decisions.

Cloud computingProduct adoption
Study strength: 3.5/5

Understanding the determinants of cloud computing adoption using an integrated TAM-TOE model

Journal of Enterprise Information Management · 2015

For your marketing

Combine user-level product usability evidence with buyer-level readiness, security and competitive proof.

Summary

Perceived usefulness/ease of use plus TOE factors explain cloud adoption; organizational and environmental readiness are material.

Cloud computingProduct adoption
Study strength: 3.5/5

Cloud computing adoption by SMEs in the north east of England: A multi-perspective framework

Journal of Enterprise Information Management · 2013

For your marketing

Design SME onboarding around capability constraints, partner support and concrete benefits, not enterprise-only procurement assumptions.

Summary

Adoption reflects technological, organizational, environmental and individual-manager factors; perceived benefits and organizational capability are important.

Cloud computing
Study strength: 3.5/5

Opportunities and risks of software-as-a-service: Findings from a survey of IT executives

Decision Support Systems · 2011

For your marketing

Balance ROI and agility claims with credible controls for security, exit, data ownership and vendor dependence.

Summary

Perceived opportunities and risks jointly shape SaaS adoption; security, loss of control and dependence are salient risks while cost/flexibility are opportunities.

AdvertisingCloud computingProduct adoption
Study strength: 4/5

Net and configurational effects of determinants on cloud computing adoption by SMEs under cloud promotion policy using PLS-SEM and fsQCA

Journal of Innovation & Knowledge · 2023

For your marketing

Avoid one-size-fits-all adoption playbooks; identify minimum viable combinations of readiness, benefit and trust by segment.

Summary

Determinants have both net effects and causal configurations; complexity matters especially among SMEs with low adoption intent.

Cloud computingProduct adoption
Study strength: 3.5/5

Adoption and Actual Usage of SaaS-Based Cloud Applications Among the Swedish SMEs—A TAM-TOE Integrated Perspective

Human Behavior and Emerging Technologies. · 2025

For your marketing

Treat trust and organizational/technical context as conversion levers; do not assume ease-of-use alone drives adoption.

Summary

Perceived ease of use had a counterintuitive relationship with intention; TAM's central construct was insignificant, trust significantly affected intention, and risk was insignificant.

Cloud computingProduct adoption
Study strength: 4/5

Cloud Computing Usage in SMEs. An Empirical Study Based on SMEs Employees Perceptions

An Empirical Study Based on SMEs Employees Perceptions.” Sustainability · 2020

For your marketing

Use perceived quality and satisfaction drivers—not just security fear—as hypotheses for onboarding, messaging, and product instrumentation in SME cloud/data products.

Summary

Perceived benefits and disadvantages, communication, experience, empathy, and image positively influenced perceived service quality; perceived risk was not significant; perceived quality positively influenced satisfaction.

Cloud computingProduct adoption
Study strength: 4/5

Cloud Computing (SaaS) Adoption as a Strategic Technology: Results of an Empirical Study

Peer-reviewed research · 2017

For your marketing

Use executive sponsorship, training, communication, and complexity reduction as adoption levers; validate locally because the sample is Andalusian firms.

Summary

The study identifies critical factors and organizational demands relevant to implementing SaaS in the digital economy.

Cloud computingProduct adoption
Study strength: 4/5

Exploring the factors influencing the cloud computing adoption: a systematic study on cloud migration

Peer-reviewed research · 2015

For your marketing

Prioritize migration tooling, security assurances, and trust-building evidence in infrastructure products; use the review’s categories as a discovery checklist.

Summary

The review finds migration research seminal but evolving, categorizes security issues, and calls for secure migration models and tool support to automate migration.

Buyer behaviorCloud computing
Study strength: 3.5/5

A survey study on major technical barriers affecting the decision to adopt cloud services

” Journal of Systems and Software · 2015

For your marketing

Make security/privacy/portability concrete in enterprise sales and architecture; avoid over-investing in availability/integration messaging as the primary adoption blocker.

Summary

Security, data privacy, and portability were adoption inhibitors; security concern increased non-adoption likelihood up to 26-fold, while availability, integration, and migration complexity were not likely to hold back adoption.

Cloud computing
Study strength: 3.5/5

Cloud Migration Research: A Systematic Review

” IEEE Transactions on Cloud Computing · 2013

For your marketing

Build migration assessment, adaptation, and automation into infrastructure products; treat trust and repeatable migration playbooks as product differentiation.

Summary

Migration research was early-stage but advancing; the review identified need for migration frameworks, architectural adaptation, self-adaptive cloud systems, and automated tool support.

Cloud computing
Study strength: 3.5/5

An Empirical Study on Factors Affecting Switching Intention to Cloud Enterprise Resource Planning: A Comparison Between Public and Private Clouds

Peer-reviewed research · 2019

For your marketing

Prioritize migration ROI, usability and system quality while reducing security concerns and protecting deeply used workflows; segment public/private-cloud messaging.

Summary

System quality and perceived ease of use increase switching benefits, which increase switching intention; security risk, satisfaction and breadth of use increase switching costs; public/private cloud moderates several relationships.

Cloud computing
Study strength: 3.5/5

How software as a service simultaneously affords organizational agility and constrains IT units

Peer-reviewed research · 2023

For your marketing

Build fast trials and independent sourcing while addressing IT governance/inertia; measure time from sensing to acting and integration friction.

Summary

Identifies implementing quickly and sourcing independently as basic affordances, yielding trialing alternatives and self-organizing business teams; five categories of IT-unit inertia hinder agility.

Cloud computingProduct adoption
Study strength: 3.5/5

Developing a Cloud-Computing Adoption Framework

Global Business Review · 2015

For your marketing

Turn enterprise discovery into measurable readiness, usefulness, security, control, and environment dimensions; use the measures to qualify implementation fit.

Summary

The framework integrates TAM, TOE, security, and third-party control, identifying 12 relevant variables and developing reliable adoption measures.

Cloud computingRetention
Study strength: 3.5/5

Firms’ continuance intention on SaaS use – an empirical study

Information Technology & People · 2019

For your marketing

Prioritize executive sponsorship, social proof/normative legitimacy, measurable cost value, security communication, and realized usage when managing B2B SaaS renewal risk.

Summary

Top-management support and normative pressures influenced SaaS use; cost saving and security concerns predicted perceived opportunities and risks; perceived opportunities, risks, and actual SaaS use influenced continuance.

Cloud computing
Study strength: 3.5/5

An empirical investigation of organizations' switching intention to cloud enterprise resource planning: a cost-benefit perspective

Information Development · 2019

For your marketing

For enterprise SaaS migration, reduce privacy risk, build trust and user control, and make switching benefits concrete rather than relying only on feature parity.

Summary

Perceived usefulness, perceived ease of use, and privacy concerns significantly affected switching intention; trust enhanced usefulness/ease of use and reduced perceived risk, while perceived control reduced risk and privacy concerns.

Cloud computing
Study strength: 3.5/5

An empirical investigation of end-users’ switching toward cloud computing: A two factor theory perspective

Computers in Human Behavior · 2013

For your marketing

Map both adoption benefits and migration costs: collaboration and ubiquitous access can pull users in, while incumbent satisfaction and deeply embedded workflows can block switching.

Summary

Expected switching benefits, driven by cloud omnipresence and collaboration support, increased switching intention; expected switching costs, driven by incumbent satisfaction and breadth of incumbent use, reduced it.

Cloud computingProduct adoption
Study strength: 3.5/5

User acceptance of SaaS-based collaboration tools: a case of Google Docs

Journal of Enterprise Information Management · 2015

For your marketing

Track expectation confirmation, satisfaction, usefulness, prior experience, and user capability in onboarding; mandatory deployment does not guarantee durable continuance.

Summary

Confirmation positively affected perceived usefulness and satisfaction; usefulness and satisfaction positively affected continuance intention; prior experience and IT skills moderated relationships.

Cloud computingProduct adoption
Study strength: 3.5/5

Critical Factors of Cloud Computing Adoption in Organizations: An Empirical Study

Global Business Review · 2016

For your marketing

Treat security, availability, compliance, and support as adoption-product requirements and sales proof points for enterprise cloud software.

Summary

Adoption intention was determined by perceived usefulness and perceived ease of use; usefulness was significantly influenced by ease of use, while risk, availability/support, threat, vulnerability, and compliance-related factors shaped the model’s acceptance constructs.

Cloud computingRetention
Study strength: 3.5/5

Quality antecedents and performance outcome of cloud-based hospital information system continuance intention

Journal of Enterprise Information Management · 2020

For your marketing

For vertical SaaS, instrument quality at every layer—data, system, support, storage—and connect satisfaction to users’ actual work fit and performance outcomes.

Summary

Information, system, technical support, and cloud-storage quality positively affected usefulness, confirmation, and perceived task-technology fit; these explained satisfaction, which led to continuance intention and performance impact.

Cloud computing
Study strength: 3.5/5

Understanding the formation of software-as-a-service (SaaS) satisfaction from the perspective of service quality

Decision Support Systems · 2013

For your marketing

Track rapport, flexibility, trust, and relational norms in customer-success programs; treat service quality as a retention lever rather than relying only on feature breadth.

Summary

Rapport and flexibility as service-quality dimensions positively affect competence-based and openness-based trust; trust influences satisfaction, and relational norms significantly moderate trust–satisfaction relationships.

Cloud computingProduct adoption
Study strength: 3.5/5

Understanding determinants of cloud computing adoption using an integrated TAM-TOE model

Journal of Enterprise Information Management · 2015

For your marketing

Demonstrate relative advantage in the buyer's workflow, reduce perceived complexity, and equip an internal champion with management-facing adoption materials and implementation support.

Summary

Relative advantage/perceived usefulness and management support were important determinants; the model explained substantial variance in perceived usefulness, perceived ease of use, and perceived importance (reported as 61%, 63%, and 74% in the accessible indexed abstract record).

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